I sat in a crisis briefing with a senior leader who had just been told that a product launch would miss every promised milestone. The room waited for direction. He stared at the table, insisted it was fine, and pinned a smile on his face. The team walked out knowing the launch was in trouble and their leader was lying to himself. Projects rarely collapse because a spreadsheet is wrong. They collapse because the person in charge refuses to admit that the fear in their gut has a name.
Yesterday...